Frequently Asked Questions
Everything you need to know about your AGOLDE experience.
What is the AGOLDE return policy?
We accept returns on all unworn, unwashed items with original tags attached within 30 days of the delivery date.
How do I determine my correct size?
AGOLDE denim typically runs true to size. However, for 100% cotton rigid styles, we recommend checking our detailed size guide on each product page for specific measurements.
Do you offer international shipping?
Yes, we ship to most countries worldwide. Shipping costs and delivery timelines are calculated at checkout based on your specific location.
How should I care for my denim to ensure longevity?
To maintain the integrity of the fabric and wash, we recommend washing your jeans inside out in cold water and hanging them to air dry.
Can I modify or cancel my order after it has been placed?
Once an order is placed, it is immediately sent to our distribution center for processing. Therefore, we are unable to guarantee cancellations or modifications.
Are your products sustainably made?
AGOLDE is committed to sustainability by utilizing laser technology, ozone machines, and high-efficiency wash methods to reduce environmental impact.